Picture Credit : interstateofmind.com
When you hear the word objective most people immediately think of the results a business is trying to achieve over a set period of time eg twelve months.
But this isn’t the only type of 'objective'. For when a business is looking to ensure it is working effectively and efficiently the person analysing the internal workings of the business needs to look at the operations with an objective eye.
You initial response might be that this should be easy to do…you are the expert in your business after all. And yet this so often isn’t the case.
Like anything we do in life, the more we are involved in something, the more we think you know about it…or do we? "How can you say that?" you might say! But bear with me.
Take for example a team of people working together. They see each other in most cases five days a week. They get to know each other personally (to varying degrees) as well as professionally. They laugh together; feel the pressure of a deadline together; moan at proposed changes or support each other through a crisis. That’s what teams do, isn’t it?
But then one morning a lady who has worked there for a ridiculous number of years comes into work with a slightly different hairstyle. Does everyone notice? Some will, some won’t. Some may not notice until a week or so later. Others not at all. The point I’m trying to make is that we often see what we want to see rather than what is actually there.
Oh come on, I hear you cry, how on earth does this apply to our business efficiency and effectiveness? Well, it applies in the same way as not noticing a change in a colleague’s hairstyle. With your business processes and activities you tend to see what you expect to see, not what is actually there. Part of this is due to the way our brains are wired, and in part due to our backgrounds and past experiences.
But one of the main problems is that some business owners or managers find it hard to admit that things aren’t working as well as they should or think they are…it’s as if business failure directly affects their own ego. Then maybe it does. But it shouldn’t. Admitting that we don’t know everything about our business can be hard…but people will have more respect for you if you do.
Taking responsibility for your business’ problems can not only earn you more respect and goodwill from others; it can earn you higher profit margins and more business. Being able to look at your business objectively matters. In fact it more than matters. It’s essential if we want to improve.
So how can we help ourselves to be better placed to analyse our areas of responsibility more effectively? Well, you can start with the list of six objective must’s below:-
And now I’d like to know how you have learned to be objective when looking at your business or area of responsibility. Or what problem you have experienced doing that?
So, please leave a comment below.
If you don't think that the thoughts and beliefs of your staff members affect your business...think again.It doesn't matter whether you are a business owner or manage a service or directorate within a larger organisation, if you aren't achieving the results you'd planned, the reason could be more than just economic factors.
It could be down to the limiting beliefs of your staff.
So, what do we mean by limiting beliefs?
Well, they are a combination of cultural beliefs and a person's own backstory.
Our cultural and social beliefs can restrict the level of attainment we think we can achieve, depict how we should behave and what we should focus our attention on. For example, if you are a woman you could culturally believe that it is ok to have a career, but you could feel the expectation of juggling that career with the care of family members. Whereas the cultural focus for men might be on the sole achievement of attaining a socially acceptable job and earning potential.
Personal limiting beliefs can be even more damaging to your business. Being scared of pushing beyond your comfort zone, fear of failure, fear of success and the belief that some people are luckier than you can be more damaging than cultural beliefs. Many of these types of beliefs stem from our upbringing, but some are as a result of our everyday experiences in our working environment.
Empowering staff to take responsibility, to understand that mistakes will be dealt with in a constructive manner, to help staff feel confident in their own abilities and to create an environment where all staff members can partake in active decision making will lessen the risk that limiting beliefs will effect them taking advantage of business opportunities.
It doesn't work to leave your business growth to luck.
As Earl Nightingale said, 'luck is when preparation and opportunity meet.' So, by fully engaging and empowering staff, preparation will be enhanced and opportunities grasped.
Originally posted on my Linkedin page